PRESIDENT Benigno S. Aquino III launches the Department of Public Works and Highways’ “call center hotline” that aims to promote transparency and improve the DPWH’s complaints and feedback mechanism, during the Chief Executive’s visit to the agency’s
headquarters in Manila Thursday.
The launching of the DPWH 24/7call center hotline 165-02, which is being undertaken in cooperation with Solutions People Innovation (SPi)-Global Inc., a subsidiary of the Philippine Long Distance Telephone Company (PLDT), coincides with the commemoration of the
department’s 113th anniversary.
SPi-Global Inc.’s relationship with PLDT ensures that DPWH can provide clients with a highly reliable operating platform, 24/7 connectivity and best-of-breed technology. Aside from the launch, the President, who will be joined by DPWH Secretary Rogelio Singson, will also lead awarding ceremonies honoring 25 DPWH retirees and 20 loyalty awardees who have spent 40 years and above in public service with the Department. (PCOO)