CSC bares anti-red tape activities
The Civil Service Commission (CSC) has released various anti-red tape programs and projects so as to improve frontline public services.
These activities include extensive dissemination of Republic Act No. 9485 otherwise known as Anti-Red Tape Act (ARTA), seminar-workshop on ARTA, anti-corruption sensitivity seminar, assessment of frontline services, and enhancement of service standards.
The CSC list of approved ARTA programs and projects include the following: capability building/training for frontline employees especially of client-heavy agencies; launching of Citizen’s Charter; dialogues with stakeholders on how services can be enhanced; conduct of quarterly People’s Day by agency heads; set up complaints and assistance desk and mechanisms to eliminate fixers and fixing activities; and customers/clients online help and feedback program.
The General Appropriations Act (GAA) for Fiscal Year (FY) 2009 under Republic Act 9524 mandates all government agencies to appropriate at least one-half of one percent of their total FY 2009 Maintenance and Other Operating Expenses (MOOE) for anti-red tape related programs and projects. (PIA)
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